Position: IT Support Specialist

Department: Technology

Description:

The Laudisi Enterprises technology team is growing! The Tech team at Laudisi supports the software and technology infrastructure for six websites, our proprietary ERP software, and the efforts of 125 Laudisians in four countries. We take what we do seriously, and we're looking for someone to join a highly productive, close-knit, long-standing team of developers and IT staff.

The role:

As the company has grown, we're looking to augment the existing staff with a IT Support Specialist. You should be technically adept, organized, engaged with the work and enjoy problem solving, both solo and as part of a team.

Responsibilities:

User Support/Helpdesk
Computer, printer and other device troubleshooting
Computer repair
Technology asset organization and management
User account management
Assist Systems Administrator with routine network tasks
 

General Required Skills:

Strong analytical and critical thinking skills
Strong communication skills—both written and verbal
Professional, self-motivated, and detail-oriented
Strong organizational and time-management skills
Can lift at least 35lbs
 

Specific Skills:

AS/AAS in a related field required. BS in Computer Science preferred.
3+ years experience in field
One or more of the following certifications, or equivalents:
Microsoft Modern Desktop Administrator Associate
CompTIA A+ Certification
CompTIA Network+ Certification

Benefits:

Health insurance: Company pays 65-75% of employee's premium, depending on plan, & 20% of dependent's premium.
401(k): Company matches up to 4% of pay.
Short-term Disability: Company pays.
Dental & Vision Insurance: Employee pays.
Life Insurance, $20,000-30,000 policy (depending on other elected benefits: Company pays. Additional low cost life insurance available also.)
Vacation and Holiday Pay: Tiered based on time with company.
Other notes :
Please do not apply if you are unable or unwilling to work in a smoking environment. Role is primarily on-site.
Applicants must pass a criminal background check.

Our hiring and employment practices are based solely on job related criteria, and we do not discriminate on the basis of any characteristic protected by law.


Compensation: $37,500.00 To $47,500.00 Annually

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Thank you for taking the time to reach out to us to apply for this position.As an organisation that respects your rights to personal privacy, we will process this data for recruitment purposes only. We are storing this data in our Applicant Tracking System, (which stores data in the United States and is fully compliant with European Union data protection laws), and we will not share it with any other individual or organisation. We would like to keep this data until our open role is filled. We anticipate that this process will take no longer than 30 days. When that period is over, we will either delete your data or inform you that we will keep it in our database for future roles, with your consent. Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected."
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