Position: Administrative Sales Assistant

Department: Laudisi Distribution Group

 

Description:

Laudisi Distribution Group—or LDG, as we call it—is looking to fill a newly-created position. We are the U.S. wholesaler and distributor for Peterson and Savinelli pipes, Cornell & Diehl pipe tobacco, and a raft of other brands related to the world of premium pipe smoking. Presently, our team of two field reps, in-house Supervisor, and Product Specialist have enough administrative, clerical housekeeping, and sales/service-outreach duties to bundle up and give away to a single individual, so long as it’s the right one. Maybe that’s where you come in!

 

The role:

Overseeing inbound and outbound inventory organized to orders and trunk shows, processing and tracking customer orders, returns, and repairs, exercising our Customer Relationship Management technology (CRM) to turn inactive accounts into prospective accounts, answering front desk calls, emailing past-due notices, monitoring collections, and shipping the occasional sample to a field agent are but a handful of the responsibilities for the person filling this role. It’s multi-faceted and fast-paced (like most jobs here at Laudisi) which means you should never be bored, and you should have many opportunities to demonstrate your best work.

Do you have what it takes to effectively liaise with and provide support to our sales team, and elevate and advance the goals of our company?

 

Qualifications:

The person we hire should:

Demonstrate exceptional communication skills—both written and verbal

Possess strong organizational and time-management traits

Be a creative problem-solver

Be comfortable working with colleagues at all levels of the organization

Be comfortable working both collaboratively and autonomously

Be personable, professional, and adaptive as well as self-motivated, detail-oriented, and thorough

Be proficient in Windows Operating Systems; internet savvy

The person we hire must:

Be able to lift 30lb

Be able to sit at a desk for an extended period of time

Be able to handle multiple tasks simultaneously

Have demonstrable customer service or sales service experience

Remain cool, calm, and collected when dealing with difficult customers (which just happens sometimes)

Learn our portfolio of wholesale products inside & out

Bonus Position Skills:

Data Entry Experience

Enthusiasm for pipes and pipe tobacco

 

Benefits:

Health insurance: Company pays 65-75% of employee's premium, depending on plan, & 20% of dependent's premium.

401(k): Company matches up to 4% of pay.

Short-term Disability: Company pays.

Dental & Vision Insurance: Employee pays.

Life Insurance, $20,000-30,000 policy (depending on other elected benefits: Company pays. Additional low cost life insurance available also.

Vacation and Holiday Pay: Tiered based on time with company.

 

Other notes:

Please do not apply if you are unable or unwilling to work in a smoking environment.

Applicants must pass a criminal background check.

Our hiring and employment practices are based solely on job related criteria, and we do not discriminate on the basis of any characteristic protected by law.


Compensation: $13.00 To $17.00 Hourly

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Thank you for taking the time to reach out to us to apply for this position.As an organisation that respects your rights to personal privacy, we will process this data for recruitment purposes only. We are storing this data in our Applicant Tracking System, (which stores data in the United States and is fully compliant with European Union data protection laws), and we will not share it with any other individual or organisation. We would like to keep this data until our open role is filled. We anticipate that this process will take no longer than 30 days. When that period is over, we will either delete your data or inform you that we will keep it in our database for future roles, with your consent. Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected."
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